If you are not completely satisfied with any product you purchase from us, and you want to return it or get a refund, we want to make that easy for you. With that in mind, here are the simple rules:
- DOWNLOADS cannot be returned unless they are deemed inherently defective and unusable. You must verify the compatibility of your system before buying downloadable items. Incompatibility with your system is not an acceptable reason for a refund.
- To get your downloadable product, simply go to the order confirmation email you received at checkout. Click on the link to the product you purchased that contains the downloadable product(s). A dialogue box will appear. Select "Save File to Disk" and select your desktop as the destination. Go to your desktop and find your downloadable goods. You are done!